Jinjin Terms & Conditions

01 Introduction

Welcome to Jinjin ("we", "us", "our", or the "Platform"). These Terms & Conditions ("Terms") govern your access to and use of the Jinjin website located at https://jinjin.cam and all associated services, features, products, and content made available through the Platform (collectively, the "Services").

By registering an account, accessing the Platform, or using any of the Services, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms, you must not use the Platform or any of the Services.

These Terms apply to all users of the Platform, including players, visitors, and any other persons who access or use the Services. These Terms should be read in conjunction with our Privacy Policy and our Responsible Gambling Policy, both of which are incorporated herein by reference.

02 Definitions

In these Terms, the following definitions apply unless the context requires otherwise:

03 Account Eligibility

To register and maintain an Account on Jinjin, you must satisfy all of the following eligibility requirements:

1. You must be at least 21 years of age at the time of registration and at all times during which you use the Services.
2. You must be a natural person acting on your own behalf. Corporate entities, trusts, and other non-natural persons are not eligible to register.
3. You must not be subject to any self-exclusion arrangement currently in force on this Platform or on any platform participating in a shared responsible gambling programme.
4. You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
5. You must not be a resident of any jurisdiction where online gambling is explicitly prohibited, or where accessing this Platform constitutes a criminal offence under local law. You are solely responsible for determining whether your use of the Platform is lawful in your jurisdiction.
6. You must not be an employee, contractor, director, or immediate family member of Jinjin or any of its technology, payment, or gaming service providers.

04 Account Registration & Security

4.1 Single Account Policy. Each Player is permitted to maintain only one (1) Account on the Platform at any time. The creation of multiple Accounts by the same individual — whether using the same or different personal details, device, or payment method — is strictly prohibited and constitutes a material breach of these Terms.

4.2 Accuracy of Information. You must provide accurate, complete, and up-to-date information at the time of registration and must update that information promptly if it changes. Jinjin is not responsible for any loss arising from your failure to provide accurate details.

4.3 Account Security. You are entirely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party. Jinjin will treat any action carried out using your Account credentials as authorised by you, unless you have notified us in advance that your credentials have been compromised.

4.4 KYC Verification. Prior to processing your first withdrawal, and at any time Jinjin deems it necessary, you will be required to complete KYC verification. This will require you to submit a copy of a valid government-issued photo identification (such as your Malaysian MyKad or passport), proof of address, and in some cases, proof of payment method. Accounts that fail to complete KYC verification may have withdrawals withheld until verification is complete.

4.5 Account Closure. You may close your Account at any time by contacting our support team via live chat. Upon closure, any remaining Balance subject to no outstanding wagering requirements will be returned to your nominated payment method within the standard processing timeframe.

05 Deposits & Withdrawals

5.1 Accepted Payment Methods. Jinjin accepts deposits and processes withdrawals via a range of Malaysian-friendly payment channels, including but not limited to: DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, and selected cryptocurrency networks (BTC, ETH, USDT). Available methods may vary and are subject to change.

5.2 Own-Name Requirement. All deposits must originate from a payment account or instrument registered in your own legal name. Deposits from third-party accounts are strictly prohibited. Similarly, withdrawals will only be processed to a payment method in your own name. Jinjin reserves the right to reverse any deposit not meeting this requirement.

5.3 Minimum Deposit & Withdrawal Amounts. Minimum deposit and withdrawal thresholds apply and are published in the cashier section of your Account. These thresholds may differ by payment method and are subject to revision without prior notice.

5.4 Processing Timeframes. Deposits are generally credited to your Account immediately upon confirmation from the payment provider. Withdrawal processing times vary by method: e-wallet withdrawals (Touch 'n Go, Boost, GrabPay) are typically completed within 5–30 minutes; bank transfers may take up to one (1) business day; cryptocurrency withdrawals are subject to network confirmation times. These timeframes are indicative and may be affected by third-party processing delays outside of Jinjin's control.

5.5 Withdrawal Conditions. Before a withdrawal request will be processed, the following conditions must be satisfied: (a) KYC verification must be complete; (b) all applicable wagering requirements on bonuses must have been met; (c) the withdrawal amount must not exceed applicable daily or periodic limits; (d) your Account must be in good standing with no open investigations or fraud flags.

06 Bonuses & Promotions

6.1 General Bonus Terms. All bonuses, free bets, free spins, cashback offers, and other promotional incentives offered by Jinjin are subject to these general terms and to any specific terms published alongside each individual offer. In the event of a conflict, the specific terms of the individual offer shall prevail.

6.2 Wagering Requirements. Unless otherwise stated, bonuses credited to your Account are subject to a wagering requirement that must be completed before the bonus amount (and any winnings derived from it) may be withdrawn. Wagering requirements, minimum deposit thresholds, eligible games, and time limits are specified per promotion. Failure to meet wagering requirements within the stated period will result in forfeiture of the bonus and any associated winnings.

6.3 Bonus Eligibility. Bonuses are available to eligible registered Players only. Unless explicitly stated otherwise, each Player is entitled to claim each promotional offer once only. Jinjin reserves the right to determine eligibility at its sole discretion and to decline, withdraw, or recalculate a bonus where it determines that a Player does not meet eligibility criteria.

6.4 Bonus Abuse. Any activity Jinjin reasonably determines to constitute bonus abuse — including but not limited to: registering multiple Accounts to claim the same bonus, placing offsetting bets, exploiting errors in odds, collusion, or using automated software — may result in forfeiture of all bonuses and associated winnings and suspension or permanent closure of the Account.

• Jinjin reserves the right to modify or withdraw any promotional offer at any time prior to completion of the qualifying conditions.
• Bonuses cannot be transferred between Accounts or exchanged for cash value directly.
• Where a bonus or promotion is found to contain an error (typographical or otherwise), Jinjin reserves the right to correct the error and apply the intended terms.

07 Betting & Gaming Rules

7.1 Game Integrity. All games and betting markets on Jinjin are operated in accordance with internationally recognised standards of fairness. Random Number Generators (RNG) used in electronic games are certified by independent testing laboratories. Return-to-player (RTP) percentages for slot games are published within individual game descriptions.

7.2 Sports Betting. Bets on sporting events — including Liga Super Malaysia, the English Premier League (EPL), UEFA competitions, UFC, and other markets — are accepted subject to the specific betting rules applicable to each sport and market type. Pre-match odds are subject to change prior to bet acceptance. Live in-play odds are offered where available and may be suspended or withdrawn at any time.

7.3 Bet Settlement. All bets are settled in accordance with the official result of the relevant event as determined by Jinjin, acting reasonably and in accordance with accepted sporting outcome sources. Jinjin's decision on all bet settlements is final.

7.4 Manifest Errors. Where a bet is accepted due to a manifest error in odds, pricing, or market definition (whether human or system-generated), Jinjin reserves the right to void the affected bet or settle it at the correct terms. "Manifest error" means an obvious or palpable mistake that a reasonable person in the Player's position would have recognised as an error.

7.5 Disconnection Policy. In the event of a disconnection during a live casino game or sports bet placement, Jinjin's system logs will be used to determine the outcome. Where a game round was incomplete at the time of disconnection, standard technical procedures will apply. Jinjin is not liable for losses resulting from disconnection caused by issues beyond our direct control.

08 Prohibited Conduct

You agree that you will not, and will not attempt to, engage in any of the following activities in connection with your use of the Platform or Services:

1. Provide false, misleading, or incomplete personal information during registration or at any subsequent time.
2. Register or operate more than one Account, or allow another person to use your Account.
3. Use the Platform for any fraudulent, money laundering, or otherwise unlawful purpose.
4. Exploit any technical vulnerability, software bug, or system error to gain an unfair advantage.
5. Use automated software, bots, scripts, or artificial intelligence tools to interact with the Platform in a manner not expressly permitted.
6. Attempt to reverse-engineer, decompile, or otherwise access the source code or underlying systems of the Platform.
7. Engage in any form of collusion, chip dumping, or coordinated betting with other Players.
8. Conduct or facilitate unauthorised chip or currency transfers between Accounts.
9. Post, transmit, or distribute any material that is defamatory, harmful, obscene, or otherwise objectionable through any communication channel on the Platform.
10. Reproduce, publish, or distribute any content from the Platform without prior written consent from Jinjin.

Jinjin reserves the right, without liability and without prior notice, to suspend or permanently close the Account of any Player found to have engaged in prohibited conduct, and to withhold or forfeit any Balance or winnings associated with such conduct pending investigation.

09 Intellectual Property

All intellectual property rights in the Platform and its content — including but not limited to software, game content, graphics, logos, trademarks, text, layout, and design — are owned by or licensed to Jinjin. Nothing in these Terms grants you any right, title, or interest in such intellectual property.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming and betting activities in accordance with these Terms. This licence terminates automatically upon closure or suspension of your Account.

You must not use Jinjin's brand name, logo, or other trademarks in any manner that could cause confusion, imply endorsement, or otherwise infringe upon our intellectual property rights.

10 Limitation of Liability

10.1 To the fullest extent permitted by applicable law, Jinjin, its officers, directors, employees, agents, and licensors shall not be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or in connection with your use of the Platform or Services, regardless of whether such damages were foreseeable and whether Jinjin had been advised of the possibility of such damages.

10.2 Jinjin's total aggregate liability to you for any claim arising from or in connection with these Terms or your use of the Services shall not exceed the total amount of net deposits made by you to your Account in the 30-day period immediately preceding the date on which the claim arose.

10.3 Nothing in these Terms shall limit or exclude Jinjin's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

10.4 Jinjin provides the Platform and Services on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement. Jinjin does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

11 Responsible Gambling

Jinjin is committed to promoting responsible gambling practices. We provide a suite of tools to help players maintain control over their gambling activities, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from your Account settings.

Players who believe they may have a gambling problem are encouraged to use these tools and to seek professional support. The Platform is strictly for players aged 21 and above. If gambling is affecting your financial situation, relationships, or mental well-being, please stop playing immediately and seek help.

For further information and to access our full Responsible Gambling framework, please visit our dedicated Responsible Gambling page.

12 Privacy & Data

The collection, processing, storage, and use of personal data submitted through the Platform is governed by Jinjin's Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By using the Platform, you consent to the data practices described therein.

Jinjin implements industry-standard security measures — including 256-bit SSL encryption, access controls, and regular security assessments — to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and Jinjin cannot guarantee absolute data security.

13 Amendments to These Terms

Jinjin reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, Jinjin will endeavour to provide reasonable advance notice by posting an announcement on the Platform or by sending an email notification to the address registered on your Account.

Your continued use of the Platform or Services following the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to the amended Terms, you must cease using the Platform immediately and may request closure of your Account.

It is your responsibility to review these Terms periodically. The most current version of these Terms will always be accessible at https://jinjin.cam/terms-conditions and the "Last Updated" date at the top of the document will reflect the date of the most recent revision.

14 Governing Law & Dispute Resolution

14.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Jinjin is incorporated and licensed to operate. The applicable jurisdiction is determined by Jinjin's international licensing arrangements and may not correspond to Malaysian law.

14.2 Informal Resolution. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform, you agree to first attempt to resolve the matter informally by contacting Jinjin's support team and allowing a reasonable period — no less than 14 calendar days — for Jinjin to respond and attempt resolution.

14.3 Formal Proceedings. If informal resolution is unsuccessful, any formal dispute shall be referred to binding arbitration in accordance with the rules of the relevant arbitration body in Jinjin's licensing jurisdiction. Both parties agree to waive the right to a jury trial in respect of any matter governed by these Terms.

14.4 Malaysian Users. Nothing in this clause limits any statutory rights you may have under the laws of Malaysia as a consumer. If any provision of this clause is unenforceable under Malaysian law, that provision shall be severed, and the remainder of the clause shall continue in full force and effect.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the Jinjin Platform, please contact our support team using the details below. All correspondence should be submitted in English.

We aim to acknowledge all written queries within one (1) business day and to provide a substantive response within five (5) business days. For urgent Account matters, live chat is the fastest channel.